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For general inquiries, order returns, feedback & personal data inquiries, please feel free to contact us by sending an email or calling on the details provided below:

+64 (9) 200 5036 info@allnztrading..co.nz 20 Mihini Road, Henderson, Auckland


| Order Cancellations

  • You may cancel your order before it has been dispatched for shipping.
  • To cancel your order, please contact us at info@allnztrading.co.nz with your order details.
  • If your order has already been dispatched, please refer to our Returns policy.


| Order Enquiries

  • For any inquiries about your order, including tracking information, please contact us at info@allnztrading.co.nz.
  • Please include your order number and relevant details in your inquiry.


| Damaged Items

  • If you receive a damaged item, please contact us at info@allnztrading.co.nz within 7 days of receiving your order.
  • Please provide details and photos of the damaged item, along with your order number.
  • We will arrange for a replacement or refund for the damaged item.


| Returns

  • If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange.
  • To initiate a return, please contact us at info@allnztrading.co.nz with your order number and reason for return.
  • Items must be returned in their original condition and packaging.
  • Return shipping costs are the responsibility of the customer unless the return is due to a damaged or defective item.
  • Refunds will be processed within 7-10 business days after receiving the returned item.


Pure Wellness from the Heart of Nature's forest

Manuka honey is a unique and remarkable gift from nature, created by honeybees foraging on the Manuka tree's blossoms, which thrive in the pristine landscapes of New Zealand.